pub778 takes your personal data seriously. This Privacy Policy explains exactly what information we collect when you use the pub778 platform, why we collect it, how we use and protect it, and what rights you have as a Filipino player under the Data Privacy Act of 2012. We believe you deserve clear, plain-language answers — not a policy designed to obscure what's actually happening with your data.
1.1 This Privacy Policy ("Policy") describes how pub778 ("pub778," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," or "Player") who access or use the pub778 online gaming platform at pub778.app and any associated services.
1.2 pub778 is committed to protecting your privacy and handling your personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable guidelines issued by the National Privacy Commission of the Philippines (NPC).
1.3 By registering an account on pub778, making a deposit, placing any wager, or otherwise using any feature of the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue using the pub778 Platform immediately.
This Policy should be read together with pub778's Terms & Conditions and Responsible Gaming Policy. In the event of any conflict, these documents complement rather than override each other, and both shall be interpreted to give maximum effect to the protection of your data and your rights as a Philippine player.
2.1 For the purposes of the Data Privacy Act of 2012 and this Policy, pub778 acts as the personal information controller in respect of all personal data collected from Players and other users of the Platform. pub778 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data protection law.
2.2 Where pub778 engages third-party service providers (such as payment processors, game software providers, or identity verification services) to process personal data on its behalf, those parties act as personal information processors under the instructions and authority of pub778, and are subject to contractual data protection obligations consistent with the requirements of RA 10173.
2.3 If you have any questions, requests, or concerns regarding how pub778 handles your personal data, please contact our Data Privacy Officer at the contact details set out in Section 17 of this Policy.
3.1 pub778 collects the following categories of personal data from Players, depending on the nature of your interaction with the Platform:
| Category | Examples of Data Collected | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, selfie or photo for verification | Registration & KYC verification |
| Contact Data | Email address, Philippine mobile number, home address | Registration & account updates |
| Financial Data | GCash account reference, bank account details (BPI, BDO, Metrobank, UnionBank), deposit and withdrawal transaction records | Deposit and withdrawal processing |
| Gaming Activity Data | Game sessions played, wagering amounts, win/loss history, game preferences, bonus usage | Continuously during Platform use |
| Technical Data | IP address, device type and identifier, browser type and version, operating system, session timestamps | Automatically upon Platform access |
| Communications Data | Support chat transcripts, email correspondence, complaint records | When you contact pub778 support |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, session limits activated, responsible gaming tool history | When responsible gaming tools are used |
3.2 pub778 does not intentionally collect sensitive personal information beyond what is strictly necessary for age verification, KYC compliance, and regulatory obligations. Where the collection of sensitive personal information is unavoidable (for example, where identity documents disclose a Player's nationality), such information is handled with enhanced security controls and is not used for any purpose beyond its stated function.
4.1 pub778 collects personal data through the following primary channels:
4.2 pub778 does not purchase personal data from data brokers or marketing list providers. All personal data held by pub778 is collected through the channels described above for purposes directly related to the provision of the Platform and compliance with applicable Philippine law.
5.1 pub778 processes your personal data for the following specific purposes:
6.1 Under the Data Privacy Act of 2012 and its Implementing Rules, pub778 processes your personal data on the following legal bases:
7.1 pub778 uses cookies and similar tracking technologies on the Platform for the following purposes:
7.2 pub778 does not use advertising tracking cookies or sell cookie-derived data to third-party advertisers. Tracking cookies placed by third-party game providers operating within the pub778 game client are subject to those providers' own privacy policies.
You can control or disable cookies through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your pub778 account. For mobile browsers, cookie management options are typically found in the browser's settings or privacy menu.
8.1 pub778 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your personal data may be shared only in the following limited and controlled circumstances:
8.2 All third parties who receive your personal data from pub778 are required to maintain the confidentiality and security of that data and to use it only for the specific purposes for which it was shared. pub778 does not authorize third parties to use your data for their own independent marketing, analytics, or commercial purposes.
9.1 Some of pub778's service providers — including certain game software providers and cloud infrastructure partners — operate servers located outside the Republic of the Philippines. Where your personal data is transferred to a country outside the Philippines, pub778 ensures that adequate data protection safeguards are in place, consistent with the requirements of the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.
9.2 Such safeguards may include contractual data protection clauses that impose obligations on overseas recipients equivalent to those required under Philippine law, or reliance on findings by the NPC that a particular country provides an adequate level of data protection.
9.3 Your financial data processed through GCash and Philippine bank transfers remains within the Philippine financial system and is not subject to international transfer except where technically unavoidable in the course of cross-border payment clearing, in which case it is subject to the applicable financial services regulations of the relevant jurisdictions.
10.1 pub778 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
10.2 At the end of the applicable retention period, personal data is securely deleted or anonymized using appropriate technical methods so that it can no longer be attributed to an individual.
11.1 pub778 implements a layered set of technical and organizational security measures designed to protect your personal data from unauthorized access, disclosure, alteration, loss, or destruction:
No online platform can guarantee absolute security. If you suspect unauthorized access to your pub778 account, change your password immediately and contact our support team at [email protected] without delay. pub778 will never ask you for your password via email or support chat.
12.1 As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by pub778:
12.2 To exercise any of the rights listed above, please submit a written request to pub778's Data Privacy Officer at [email protected] with the subject line "Data Privacy Request." pub778 will acknowledge your request within five (5) Philippine business days and aim to substantively respond within fifteen (15) Philippine business days, or within the statutory timeframe required by the NPC where this differs.
12.3 pub778 may request identity verification before processing a data rights request, to ensure that personal data is not disclosed to or acted upon at the request of an unauthorized person.
21+ Only: The pub778 Platform is strictly prohibited for persons under 21 years of age. pub778 does not knowingly collect personal data from individuals under 21. This requirement is mandated by PAGCOR and Philippine law.
13.1 pub778 does not knowingly collect, process, or store personal data belonging to individuals below 21 years of age. Age verification is a mandatory step in the pub778 registration process and is enforced for all accounts.
13.2 If pub778 becomes aware that personal data has been collected from a person under the age of 21 — whether through a false declaration during registration or any other means — pub778 will immediately close the affected Account, delete all associated personal data to the extent permitted by law, and void any gaming activity conducted through that Account.
13.3 If you are a parent or guardian and believe that a minor under your care has registered on pub778, please contact our support team at [email protected] immediately. pub778 will investigate and respond within two (2) Philippine business days.
14.1 pub778 may send you promotional communications — including bonus offers, new game announcements, and platform updates — by email or SMS to your registered contact details, where you have provided explicit consent to receive such communications.
14.2 Consent to receive marketing communications is optional and separate from the consent required to use the pub778 Platform. Declining or withdrawing marketing consent does not affect your ability to maintain and use your pub778 Account.
14.3 You may withdraw your consent to receive marketing communications at any time by:
14.4 pub778 will action all opt-out requests within five (5) Philippine business days. Note that even after opting out of marketing communications, you may still receive transactional and service-related messages from pub778 (such as deposit confirmations, withdrawal notifications, and security alerts), as these are necessary for account management rather than marketing.
15.1 The pub778 Platform may contain links to or embedded content from third-party game providers. When you interact with a game provided by a third-party studio on pub778, that studio's own privacy policy may apply to the data generated within the game environment. pub778 is not responsible for the privacy practices of third-party game providers beyond the contractual data processing obligations described in Section 8.2.
15.2 pub778 does not embed advertising content from third-party ad networks, and does not allow third-party advertisers to place tracking technologies on the pub778 Platform. Any third-party content present on pub778 is limited to gaming software that has been contractually onboarded and is operating under a data processor relationship with pub778.
16.1 pub778 may update this Privacy Policy from time to time to reflect changes in the law, regulatory guidance from the National Privacy Commission, or changes to pub778's data processing activities. The updated version will be posted at pub778.app/privacy-policy with a revised "Last updated" date.
16.2 Where a change to this Policy materially affects your rights or the way pub778 processes your personal data, pub778 will notify registered Players by email to their registered address prior to the change taking effect, and where required by the Data Privacy Act, will seek renewed consent before proceeding with the changed processing.
16.3 Your continued use of the pub778 Platform following the effective date of any Policy update constitutes your acknowledgment of the revised Policy. We recommend reviewing this page periodically so you are always informed about how pub778 handles your personal data.
17.1 If you have any questions about this Privacy Policy, wish to exercise your data rights under RA 10173, or have a concern about how pub778 has handled your personal data, please contact pub778's Data Privacy Officer at:
pub778 Data Privacy Officer
Email: [email protected]
Subject line: "Data Privacy Request" or "Privacy Complaint"
Operating hours: Philippine Standard Time (PST), Monday to Sunday
Response timeline: Acknowledgment within 5 PH business days; substantive response within 15 PH business days
17.2 If you are not satisfied with pub778's response to a privacy complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC). The NPC is the government authority responsible for enforcing the Data Privacy Act of 2012 and protecting the privacy rights of Filipino data subjects.
17.3 This Privacy Policy was last updated on January 1, 2026, and is effective for all registered pub778 accounts from that date. It supersedes all prior versions of pub778's privacy documentation.
Data Protection Commitments
These are the concrete data protection practices that back up pub778's privacy commitments — not just policy language, but actual platform behavior.
Every page on pub778 — including the login portal, deposit page, and game lobby — is served over HTTPS with SSL/TLS encryption. Your login credentials, financial data, and personal information never travel in plaintext between your phone and pub778's servers.
pub778 does not sell, rent, or trade your personal information to data brokers, advertisers, or any third party for commercial purposes. Your data is used exclusively for the purposes described in this Policy — account management, payments, compliance, and platform security.
pub778 operates in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and all NPC guidelines. Filipino players have specific legal rights over their data, and pub778 honors those rights with a dedicated response process and an appointed Data Privacy Officer.
pub778 accounts can be protected with SMS-based two-factor authentication to your registered Philippine mobile number. This means even if your password is exposed elsewhere, your pub778 account and the personal data it contains cannot be accessed without your phone.
pub778 keeps your data only as long as legally required or operationally necessary — not indefinitely. Retention periods are defined per data category, and data is securely deleted or anonymized when retention periods expire. You're not a data asset that sits in a database forever.
Unsubscribing from pub778 marketing emails or SMS messages is a single action and is processed within five Philippine business days — no dark patterns, no re-subscribing after a period, no treating opt-out as temporary. Your communication preferences are respected and maintained.
Contact our Data Privacy Officer at [email protected], or access your account to review and manage your personal data settings directly.
Access Your pub778 Account